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Webinars

Webinars are offered throughout the year on hot topics in adult protective services. Promising practices are frequently featured from among the Administration for Community Living’s State Grants to Enhance Adult Protective Services.

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Recorded Webinars

APS TARC Webinar: If It Is Not Documented, It Is Not Done

Webinar Date: January 31, 2020
This webinar will focus on the development of documentation skills for adult protective services professionals. By the end of the webinar, participants will be able to: 1. explain the rationale for applying critical thinking skills into case practice documentation by using a specific format; 2. outline the process and content guidelines for documenting case practice activities including client contacts, visitation, assessment, case planning meetings, supervisory sessions, and case staffing; 3. demonstrate the clinical and technical knowledge and skills needed to write, review, and critique case documentation illustrative of effective and reflective case practice. Handout: Slides

Increasing Knowledge about Adult Protective Services through National Data and Evaluation

Webinar Date: December 16, 2019
The APS TARC is creating expanding knowledge about APS programs through two projects: 1) the National Adult Maltreatment Reporting System (NAMRS) and 2) the national APS evaluation. NAMRS collects state APS data to provide consistent, accurate national data on the maltreatment of older adults and adults with disabilities and has been in place for several years now. As part of NAMRS, data is also being gathered on state policy and practice. Using NAMRS data and data from other sources, the national evaluation is an examination of APS policy, practice, and program effectiveness at the state level. In addition to the new understanding of APS, the evaluation will provide the foundation for ongoing and future technical assistance efforts. This webinar provides an overview of both projects, presents select findings and data from them, and focuses on future work of the projects. Handout: Slides

Promising Practices Spotlight: Quality Assurance in Hawaii

Webinar Date: September 17, 2019
This webinar highlights promising practices from the Hawaii Department of Human Services, Social Services Division, which received an ACL APS Enhancement Grant. in 2016. Hawaii designed an electronic quality assurance case review tool to audit cases, collect input, and analyze data to be transmitted into the National Adult Maltreatment Reporting System (NAMRS). Staff from Hawaii APS discuss the project, provide a brief demonstration of the tool, and discuss challenges and lessons learned. Handout: Slides | Handout

Overview of ACLs Protection and Advocacy Systems

Webinar Date: August 7, 2019
The Administration for Community Living, Administration on Disabilities funds Protection and Advocacy Systems (P&As) in every state and territory as well as a Native American Consortium. In this webinar, ACL's Jennifer Johnson and Ophelia McLain provided an overview of the P&As designed to advocate for persons with disabilities. ACL provides funding for four different programs for the P&As - Developmental Disabilities, Assistive Technology, Traumatic Brain Injury, and Voting. Handout: Slides

APS Supervisor as Trainer

Webinar Date: July 30, 2019
This webinar is designed for APS supervisors who train new workers. The webinar offers foundational information of adult learning and offers strategies and tips to maximize training time and efforts. It provides tools for evaluating performance and offering effective feedback to workers. Handouts: Slides | Handout 1 | Handout 2

APS TARC Promising Practices Spotlight Series: Massachusetts

Webinar Date: July 18, 2019
This webinar highlighted promising practices from the Massachusetts Disabled Persons Protection Commission (DPPC), which received an APS Enhancement Grant from the US Department of Health & Human Services, Administration for Community Living in 2015. DPPC utilized a multidisciplinary approach—focusing on access to rape crisis centers—to expand access to trauma and victim services for adults with intellectual or developmental disabilities who are victims of sexual assault. Staff from DPPC discuss the project and provide information on challenges, successes, and sustainability. Handouts: Slides | Handout 1

Promising Practices Spotlight: New York

Webinar Date: June 27, 2019
This webinar highlights promising practices from the State of New York, who received an APS Enhancement Grant from the US Department of Health & Human Services, Administration for Community Living in 2015.This webinar highlights promising practices from the State of New York, who received an APS Enhancement Grant from the US Department of Health & Human Services, Administration for Community Living in 2015. For the grant, New York has developed (in conjunction with a forensic accountant) and field-tested a new tool to assist APS and its partners investigate financial exploitation of vulnerable adults. They also developed and tested a new set of reportable data elements to help APS better capture the costs of financial exploitation and case outcomes. Handout: Slides

Personal Safety on the Job

Webinar Date: June 20, 2019
The webinar will provide strategies for staff to reduce risk when they encounter challenging or potentially threatening situations that involve upset, emotionally charged, or angry clients or others they may have contact with. Some of the topics covered are reading clients’ behavior, de-escalation of the three most common emotional states staff come into contact with, and the value of building rapport and how it enhances safety. Handouts: Slides | Handout 1 | Handout 2 | Handout 3 | Handout 4

Supported Decision Making, Guardianship, and APS: What’s Choice Got to Do with It?

Webinar Date: May 9, 2019
There are no studies proving people are safer under guardianship, but many show the benefits of self-determination in avoiding and reducing maltreatment of vulnerable adults. Supported Decision Making recognizes that all people need help in making decisions; this session will discuss approaches that APS workers can use to address vulnerabilities while supporting a person’s decision making, reducing unnecessary guardianships. Handout: Slides

Promising Practices Spotlight Series - Colorado

Webinar Date: April 25, 2019
This webinar highlights promising practices from the State of Colorado, who received an APS Enhancement Grant from the US Department of Health & Human Services, Administration for Community Living in 2015. For the grant, Colorado focused resources on at-risk adults by enhancing the APS intake process and assessment tool. Specifically, Colorado expanded the use of its case management system. Peggy Rogers, Manager of the Adult Mistreatment Prevention and Response Section at the Colorado Department of Human Services, Division of Aging & Adult Services, discusses the project and provides information on challenges, collaboration, and lessons learned. Handouts: Slides | Handout 1 | Handout 2

Using Data to Improve APS Services

Webinar Date: February 21, 2019
As a result of NAMRS and ACL grants in recent years, APS programs around the country have access to more data about their programs. But access doesn’t guarantee success in using it to improve programs. This webinar gives APS programs a framework for using data to manage your APS program. Using APS data as examples, it will answer the following questions: 1. What is data and why should we care about it?, 2. What is required for successful use of data?, 3. What are the pros and cons of using data to help manage programs?, 4. What are the 3 ways data can be used to improve APS programs?, 5. What is required for successful use of data?, 6. What are the limitations in use of data?. Handout: Slides

Safe Exit