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Webinars are offered throughout the year on hot topics in adult protective services. Promising practices are frequently featured from among the Administration for Community Living’s State Grants to Enhance Adult Protective Services.

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This page includes webinar recordings since 2021. For webinars that took place prior to 2021, visit our Older Webinars page.

Recorded Webinars

Equity and Cultural Humility in APS Beginning the Conversation Around Staff and Client Experiences

Webinar Date: May 5, 2022
Join presenters representing the perspectives of adult protective services, legal, and behavioral health to explore the topic of equity and cultural humility in APS. The goal is to raise awareness of the barriers and challenges staff and clients from traditionally marginalized communities may experience within established systems as well as discuss strategies and offer resources to support the growth and advancement of culturally responsive services and staff support.
Handouts: Slides | Handout 1 | Handout 2 | Handout 3


Promising Practices Spotlight: Focused Care Coordination and Elder Advocates

Webinar Date: April 26, 2022
Join presenters from Idaho and Maine as they share successes, lessons learned, and outcomes from their 2018 ACL state APS enhancement grant projects which focused on person-centered, collaborative, focused interventions, as well as enhanced data collection. Find out about Idaho's Focused Care Coordination and Maine's Elder Advocates and learn how goal attainment scaling, supported decision making, motivational interviewing, and other interventions may be utilized in APS practice. | Handout: Slides   


Formula Grant Webinar - Using Change Management Principles in Operational Plan Implementation

Webinar Date: April 14, 2022
Now that APS program operational plans are in place, the real fun begins! Join the APS TARC as we walk through the basic principles of change management to help frame the shift from operational plan development to operational plan implementation. Are you considering how organizational culture, monitoring, partnerships, sustainability, and adaptability factor into success? These and other factors/activities are covered. | Handout: Slides   


Opioid Misuse and Adult Maltreatment: Promising Practices Update from Montana and Nevada

Webinar Date: February 17, 2022
In 2020, ACL awarded two-year state APS enhancement grants to Montana and Nevada to innovate and enhance practices, services, data collection, and reporting to better serve and assist clients impacted by the opioid crisis. Join us for an update on the key grant activities and data collected for grant year one. Learn about the successes, challenges, and work to come in grant year two. | Handout: Slides   


Formula Grant Webinar - Strategies for Retention and Recruitment: An APS Program Panel Discussion

Webinar Date: February 9, 2022
Recruiting, hiring, and retaining quality APS staff is necessary for program consistency, better service delivery to clients, maintaining staff morale and much more. How do APS programs “staff up” given the challenges of geography, cost of living increases, a global pandemic, normal attrition, etc.? Join four state APS administrators for a discussion on innovative approaches to tackle this tough issue. | Handout: Slides   


Trauma-Informed Supervision for Adult Protective Services

Webinar Date: January 25, 2022
The reaches of trauma extend beyond our clients. As an APS supervisor, you and your staff will experience not only your own traumas but those of your clients. That toxic stress and secondary trauma can lead to post traumatic stress, compassion fatigue, and burn out within your team and potentially yourself. Trauma-Informed Supervision can mitigate some of those effects by focusing on the core principles of Trauma-Informed Care, especially relevant to exposures experienced in helper professions such as APS. This type of supervision fosters a culture of empathy, safety, healing, and peer support within your team and beyond. | Handout: Slides   


Formula Grant Webinar - Building Partnerships with the Social Security Administration

Webinar Date: January 20, 2022
This webinar will focus on how Adult Protective Services can work with Social Security to improve services for people facing barriers, including best practice tips for building relationships from an APS program. The SSA representative will also provide an overview of its online services and its fraud prevention initiative. | Handout: Slides   


Prevention in Action: Investing in Healthy Families and Communities

Webinar Date: December 14, 2021
How can we stop violence before it happens? This webinar explores new possibilities in prevention, drawing on lessons learned from CDC’s DELTA FOCUS programs for preventing intimate partner violence across the country. The presenter offers opportunities to integrate community-level prevention approaches into daily practice and demonstrate the impact of this investment in creating a more equitable world. Participants will learn ways to cultivate meaningful relationships with multidisciplinary community partners to bring us closer to our shared horizon. NOTE: This webinar contains videos not recorded during the live event. You may view those videos with the following links: Moving Forward (Centers for Disease Control) | When I am an Elder (Alaska Network on Domestic Violence and Sexual Assault) | Benefit of Therapeutic Horticulture on Women Who've Experienced Violence (University of Kentucky)  
Handout: Slides   


Formula Grant Webinar - Forensic Accounting: APS Program Panel Discussion (Part 2)

Webinar Date: November 16, 2021
Join your APS colleagues from four different states/counties for a panel discussion on how and why they have integrated forensic accounting/accountants/tools into their APS programs, including some of the case outcomes. This webinar is the second in a two-part webinar series for ACL APS formula grant recipients on the topic of forensic accounting.
Handout: Slides


Formula Grant Webinar - Forensic Accounting: Tools for Financial Exploitation Investigations (Part 1)

Webinar Date: October 26, 2021
In the first of a two-part webinar series, Jason Olson and Doug Cash, forensic accountants, define what forensic accounting is and how financial investigative techniques can be leveraged for financial exploitation investigations. They cover where to start with an investigation, what to look for, how to identify what is missing, how to summarize findings, and how forensic investigative technology tools can assist with investigations. Handout: Slides


COVID-19 Scams & Pandemic Financial Protection

Webinar Date: September 21, 2021
Learn from the FTC and CFPB about the latest COVID scams, how to avoid them, where to report them, and how to educate your clients about them. Topics include vaccine card scams, health care scams, government imposters, funeral expenses, rental assistance scams, mortgage relief scams and more. Hear about free fraud prevention resources that you can use in your work. Handout: Slides


Formula Grant Webinar - Technology Additions: Tips on Implementing New Software

Webinar Date: August 31, 2021
A new software implementation can be an exciting, learning, and value-added experience. Preparing for your technology adventure is key in minimizing surprises and capitalizing on change. This webinar covers general guidance in making informed implementation decisions for upgrades and brand-new software implementations. Handout: Slides


Using Standardized Tools in APS Case Management and Supervision

Webinar Date: August 24, 2021
This webinar presented perspectives from three states on how they use a set of structured assessment and planning tools to increase consistency in practice, improve outcomes for vulnerable adults, and assist casework supervisors in their daily work duties. Each state differs in how they use the tools, and shared their experiences related to how the tools inform case-specific supervision, and support intake and screening decisions as well as data and quality assurance activities. APS program staff from Minnesota, New Hampshire, and Texas shared their experiences using different components of the framework in their efforts to achieve the best possible outcomes for those they serve. Handout: Slides


Formula Grant Webinar - The Past, Present, and Future of APS Training

Webinar Date: July 29, 2021
It’s a new dawn for APS and APS training with the emergence of a global pandemic which brought new program and training opportunities and challenges, as well as additional federal funding to meet critical needs. In this webinar, members of the Adult Protective Services Workforce Innovations (APSWI) team discuss the past, present, and future of APS training from their perspective working both locally and statewide in California, as well as nationally. Handout: Slides


Formula Grant Webinar - Championing Change with Positive Psychological Capital

Webinar Date: August 18, 2021
Change has always been inevitable. For the field of APS, change is coming at an unprecedented rate. The evolving nature of the work, increase in research on best practices, and influx of federally supported initiatives mean that APS teams must be in a position to successfully navigate the change process. APS administrators have the opportunity and responsibility to champion change in a way that promotes engagement and active participation and not cynicism or resistance. The use of the principles of Psychological Capital, hope, self-efficacy, resilience and optimism, has been shown to be effective in supporting an organizational culture that is ready and eager to face change. This workshop reviewed these principles in the context of APS and provided practical suggestions on how to implement as administrators champion change within their state. Handout: Slides


Formula Grant Webinar - Spending Your Federal Funds Wisely on Services

Webinar Date: July 21, 2021
This webinar was held for ACL APS formula grantees. The purpose of this webinar was to provide technical assistance support to state APS programs that are using federal formula grant funds to purchase services for APS clients. The APS TARC held a listening session on a similar topic and it was clear that states have both technical assistance needs and have much to offer each other in this area. For some states, this is the first time that have such funds available; other states have years of experience to assist other states. This webinar briefly reviewed ACL guidance related to use of funds services, presented an overview of how states plan to use COVID funding for services, and talked through the challenges and opportunities with two states – one state-administered and one county-administered – that have experience purchasing services for clients. Participants had the opportunity to share their opportunities and challenges as well. Handout: Slides

Formula Grant Webinar - Urgent Housing Programs for APS Clients

Webinar Date: July 19, 2021
This webinar was held for ACL APS formula grantees. It reviewed options to meet the emergency and urgent housing needs of APS clients. The presentation began with an overview of options that APS programs can explore for establishing emergency housing when a client must be placed very quickly. The discussion of emergency housing options is followed by a presentation from The Harry and Jeanette Weinberg Center for Elder Justice at the Hebrew Home at Riverdale about elder abuse shelter programs and the SPRiNG Alliance, a network of elder abuse shelters nationwide. The presentation addressed the different shelter operation models used across the county, how to start a shelter program in your community, and lessons learned in the field. Handout: Slides


The Role of the Criminal Justice System in Addressing Elder Abuse Perpetrators

Webinar Date: June 29, 2021
APS programs work closely with the criminal justice system. While both systems seek protection of victims of abuse from perpetrators, they have different roles, resources, and approaches to meeting the goal. This workshop reviewed research and current data to explore how the two systems can work together. Handout: Slides


Behavioral Health Link - APS and Mental Health Working Together

Webinar Date: May 25, 2021
The webinar discussed the role of the Rhode Island Office of Healthy Aging's APS division's grant for a Healthy Aging Liaison working with then state behavioral health triage center. BH Link is a triage/mental health crisis facility providing 24/7 in-person assessments, recovery support, healthy aging behavioral health education & consultations, and more. Handout: Slides


An Introduction to the Adult Maltreatment Screening and Assessment Tools Inventory

Webinar Date: March 25, 2021
This webinar oriented participants to the Adult Maltreatment Screening and Assessment Tools Inventory (Tools Inventory). The webinar reviewed the process for developing the Tools Inventory, including how tools were rated for their evidence base; described how it is organized and what information it contains; and explored which tools are included and how to used it to find a tool. Handout: Slides


Understanding Decisional Capacities of Older Adults

Webinar Date: February 25, 2021
Capacity assessments of older adults are steeped in the fundamental tensions between two core ethical principles: autonomy (self-determination) and protection (beneficence). APS caseworkers must often consider the impact of cognitive functioning on a person’s risk for elder abuse, exploitation, and neglect. In this webinar, Dr. Sheri Gibson addressed the very complex topic of decisional capacities in older adults, which involves knowledge of medical and psychological syndromes, clinical assessment, ethics, and the law. Attendees learned a conceptual framework used by psychologists to assess a person’s ability to make decisions or perform tasks as they pertain to the legal standards, and methods for enhancing the referral process for a formal capacity evaluation.
Handout: Slides


Using AI to Predict Adult Maltreatment

Webinar Date: January 19, 2021
APS agencies are collecting and reporting more and more data on adult maltreatment, yet very little research has been done to date to explore how this data could inform predictive risk factors associated with maltreatment. This webinar describes the purpose and results of an ACL-funded research project to assess opportunities for using artificial intelligence, machine learning, and other “big data” tools to identify individuals who are at increased risk for abuse, neglect, and exploitation. In particular, the results of a literature review on risk and protective factors will be shared; a scan of how related fields (e.g., child welfare, healthcare, and criminal justice) use machine learning and predictive analytics; the methodology and results of the machine learning predictive analytic approach to identify locations with a high incidence of abuse, neglect, and exploitation. The webinar concludes with implications for research, policy, and practice as they relate to the the long- and short-term goals of early identification and prevention of adult maltreatment.
Handouts: Slides | Handout | Question & Answer


Older Webinars

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