The APS TARC team is available to assist state APS programs with a variety of technical assistance needs. Our team reflects an array of experience in working with APS programs, other social service programs, and beyond.
If you are a state APS program in need of technical assistance, please contact us.
Jason Cannizzo has more than 20 years of experience in the IT industry with 13+ related to the Health and Human Services sector. He is a proven leader in managing the design and implementation of large and intricate information management systems. Jason is also familiar with regulatory requirements for designing, and deploying systems in a state government environment and is able to conform with shifting priorities, demands, and timelines through analytical and problem-solving capabilities. Adept at managing complex issues and reaching practical solutions in a cost effective and timely manner, he has strong familiarity with project management disciplines and tools, especially as they relate to the software development lifecycle. Jason is a Certified Project Management Professional (PMP), Professional in Business Analysis (PBA), and Scrum Master (CSM).
Andrew Capehart is a Senior Business Analyst/Subject Matter Expert at WRMA, Inc., a Trimetrix Company. He currently serves as the lead for technical assistance at the Adult Protective Services Technical Assistance Resource Center (APS TARC). Andrew has over 20 years of experience in the vulnerable adult abuse field at the local, state and national levels. He has held investigatory, supervisory and administrative positions in Columbus, Ohio and Washington, DC and was a staff member at the National Center on Elder Abuse and the National Adult Protective Services Association, where he served as Assistant Director for over six years. He has had numerous appointments to aging related boards and commissions and has chaired both state and national elder abuse conferences. Andrew has worked and consulted with a wide variety of adult protective services programs across the United States.
Lori Delagrammatikas, MSW, is the current Executive Director of the National Adult Protective Services Association (NAPSA). She has worked in the field of elder and dependent adult abuse for 20 years, starting as a program specialist in Riverside County, California in 1999. In 2005, Lori began working at the San Diego State University providing Adult Protective Services (APS) training statewide and is credited with the systematic development of what have become the 23 APS core competency training modules used nationally under the auspices NAPSA. In 2015, Lori was appointed by Governor Jerry Brown to be the leading APS government official for the State of California. In that role, she has responsibility for statewide data collection, APS training contracts and the promulgation of APS regulations. In addition, she was the liaison between the state of California and the federal government and between the state and the individual counties that are tasked with administrating the APS program in California. Lori became NAPSA’s executive director in January of 2019.
André Feijóo, MPA, CSPO, is a Senior Research Associate/Subject Matter Expert at WRMA, Inc., a Trimetrix Company and a member of the APS TARC since the Center’s inception. Mr. Feijóo is the NAMRS liaison of 12 states including the 5 major U.S. territories and provides technical assistance, training, and guidance of their NAMRS data submission. Mr. Feijóo brings more than thirteen years of progressively responsible experience with programs and services for the protection of vulnerable populations working within the federal and community-based organization sectors.
Nicole B. Fettig, PhD is a Research Manager, Subject Matter Expert at WRMA, Inc, a TriMetrix company. She is an applied developmental psychologist with more than 10 years of experience studying child development, child and adolescent mental health, and the experience of maltreatment across the lifespan. Specifically, her work applies a broad range of rigorous research and evaluation methodologies to better understand the incidence and prevalence of different types of maltreatment across the lifespan; risk factors associated with maltreatment; perpetrator characteristics; outcomes related to maltreatment; and prevention and interventions for individuals and their families. Dr. Fettig is also an experienced science communicator, serving as an adjunct faculty at two Universities in the D.C. metropolitan area, publishing in peer reviewed journals, and disseminating research findings to a wide variety of audiences including professional conference presentations and reports to Congress. Dr. Fettig’s recent research for the APS TARC has led ACL’s Predicting Risk of Adult Maltreatment project aimed to leverage artificial intelligence, machine learning, and other tools to investigate patterns of risk and protective factors across multiple data sources to identify associations with reported incidence of adult maltreatment. During the first phase of the project, Dr. Fettig led the research team in conducting extensive literature reviews and environmental scans as well as the convening of a technical expert panel to provide subject and technical matter expert input to ACL on the trajectory of the project. The results demonstrated promise for this methodology, as well as elucidated some similarities and differences among the risk factors associated with different maltreatment experiences. Dr. Fettig continues to work in close collaboration with social science subject matter experts; data scientists; and cloud computing architects and developers to develop algorithms that can be applied to determine the probability of abuse, neglect, and exploitation of older and disabled adults.
Imogen Fua is a Senior Research Manager at WRMA with over 18 years of experience working in the health field. Currently, she holds management roles in evaluation studies looking at the impact of COVID-19 and opioids on clients and services under adult protective services. She is also the lead in several technical assistance tasks under the Ryan White HIV/AIDS Program administered under HIV/AIDS Bureau (HAB) at the Health and Human Resources and Services Administration (HRSA). She has had various leadership roles under several HIV/AIDS contracts in evaluating practices of Ryan White recipients on delivering HIV/AIDS services. She has developed data collection instruments via online surveys and portals, telephone interviews and focus groups and site visits. Ms. Fua is experienced in program management, providing technical assistance, designing evaluation studies, developing data collection instruments, conducting interviews and focus groups, data analysis and preparing reports on the findings of evaluations. She holds a masters in public health from the George Washington University.
Maria Greene, M.S., is a consultant with extensive knowledge and experience in human services and support programs for older adults and people with disabilities. She has over twenty years of state government experience in Georgia including ten years as Director of the Division of Aging Services. With her broad experience in the administration and delivery of services, she has successfully assisted other States in improving their programs and services for older adults and adults with disabilities. Since 2010 she has been working with national associations, state governments, and the Administration for Community Living and FEMA related projects. Ms. Greene is a consultant with WRMA, Inc., as a subject matter expert on APS program services, policies, and administration.
Leslie McGee is Senior Research Associate/Subject Matter Expert with WRMA, Inc., a Trimetrix Company. She is a member of the APS TARC team, providing support and technical assistance to state APS programs and federal grant recipients. Leslie has more than 32 years of service in the protective services field, working in both child protective services (CPS) and APS. Her background includes direct service casework and supervision at the county level, as well as program administration at the state level. Leslie retired from the Ohio Department of Job and Family Services after serving for almost 20 years as the state program administrator for child and adult protective services. In that capacity, Leslie was responsible for the development and advancement of practice, policy and programming for both the CPS and APS systems.
Mary Twomey is a consultant in elder justice issues. Most recently she was an Aging Program Specialist at the Administration for Community Living, Office of Elder Justice and Adult Protective Services. Previously, Mary was co-director of both the National Center on Elder Abuse and the Center of Excellence on Elder Abuse and Neglect at the University of California, Irvine. From 2000-2007, she ran a local multi-disciplinary Consortium for Elder Abuse Prevention in San Francisco. Before that, she spent 11 years at AARP and, among other things, ran their National Guardianship Monitoring Project. Mary's interest in aging and elder justice issues was kindled when her grandparents came to live with her family when she was a child. She has a Master’s degree in Social Work with a concentration in gerontology.
Karl Urban is a Senior Research Manager with WRMA, Inc., a Trimetrix Company, and is the Team Lead for the National Adult Maltreatment Reporting System, leads or supports the Adult Protective Services Technical Assistance Resource Center technical assistance and evaluation projects, and provides management support to development of the new Older Americans Act Reporting System. Before joining WRMA, Mr. Urban had a 25-year career in Texas state government, culminating in serving as a Director and Assistant Commissioner in the Adult Protective Services program. Prior to APS, Mr. Urban worked on aging and disability issues, including serving as Manager of Policy Analysis and Support at the Texas Department of Aging and Disability Services, Deputy Director at the Texas Department on Aging and as a member of the Texas Council on Developmental Disabilities, Statewide Health Coordinating Council, and Governor's Advisory Council on Physical Fitness. Mr. Urban’s experience has also included planning, policy analysis and consulting positions at the Texas Health and Human Services Commission and the Office of the Governor and in the private and non-profit sectors. He has BA degree in Government from Abilene Christian University and a MA in Public Affairs from the LBJ School at The University of Texas at Austin.